Freeport
Forwarding

Simple Shipping and Receiving Solutions




Est. 1976
FRANÇAIS Home

phone: 518.298.8582 - fax: 518.298.5036 e-mail: info@freeportforwarding.com
1320 State Route 9, Champlain, NY, 12919
Stephanie A. Brown, President & CEO

Although many of our customers are large multi-national corporations, individual accounts are more than welcome to have us act as their U.S. receiving address for letter-mail, small parcels, or pallets. This can be on a one time or repeat basis. It is not necessary to notify us or open an account beforehand. Just follow the simple instructions found below and you can begin ordering and receiving immediately. We also receive and provide storage for automobiles and motorcycles on a regular basis in order to allow compliance with US Customs and Border Protection's motor vehicle exportation requirements

            Instructions for receiving your goods at 
                              Freeport Forwarding

Please read carefully, follow exactly, and call us if you have any questions. When ordering goods or receiving mail from a U.S. location, the receivers name (you) must appear in 
the address on the outside of the parcel or envelope as if 
the item were to be received by you. This is the most frequent reason for lost or non-traceable items.

DO NOT address the parcel or letter to Freeport Forwarding as we will not know who the  item belongs to. When this occurs it will be necessary for us to open packages to determine ownership. If possible, ask the shipper (the person sending the parcel to you) to include your phone number on the address label.

                                       
EXAMPLE

Your name is Jean Legault and you live in Montreal, Qc. and your daytime phone number is 514-932-0000, and you  have purchased an item on eBay (or anywhere else) and wish to have it sent to us in New York. The shipping label or envelope should appear as follows:

Jean Legault
1320 State Rt 9
Champlain, NY 12919
514-932-0000

When shipping parcels to Freeport Forwarding, please obtain the tracking information of the transport company (UPS, FedEx, etc.) that will be delivering your parcel and you may then track your parcel on line at their website before calling us.

Please note that when shipping with the USPS (post office) tracking information is very unreliable.  Delivery confirmation will only show that the parcel has arrived at the Champlain, NY post office and not our warehouse.  UPS is a preferred method of shipping.